Capital Markets: Multi-Channel Banking

Delivering customer satisfaction anywhere, anytime

The financial services industry has never had such a wide array of delivery channels to reach customers: mobile devices, branches, ATMs, the Internet, call centers, and voice response, to name a few. Though banks invested heavily to create these channels, efforts and infrastructure were often duplicated, and customer data was trapped into outdated silos. To stay competitive, firms must:

  • Reach clients when, where, and in the way they demand with better, faster, more affordable solutions.
  • Remotely manage IT issues to help lower costs in a multi-channel banking environment.
  • Drive down costs with server consolidation and power savings.
  • Work seamlessly with IT to store and extract customer data.
  • Rapidly deliver new products, such as mortgage or savings offers responding to the latest interest-rate swings.
Delivery Channels

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Staying ahead of the technology curve

If banks update their technology as rapidly as their consumers do, they will be able to profile customer behavior and deliver the personalized level of service consumers expect, all through a multitude of channels. Moreover, it’s essential to keep fraud to a minimum and customer data secure. These efforts demand a flexible architecture that can be maintained in real time.

Remote control with the Intel® CoreTM  vProTM i5 processor

The Intel® CoreTM vProTM i5 processor1 provides financial firms with protected, remote, hardware-based management capabilities through Intel® Active Management Technology (Intel® AMT).2 These capabilities are embedded into PCs, laptops, ATMs, and other self-service kiosks to improve remote manageability and reduce costly troubleshooting visits to sites such as ATMs. For example, South Korea’s Shinhan Bank has projected a 43 percent reduction in ATM downtime since implementing Intel vPro technology1 in its network of ATMs. Other benefits of Intel Core vPro i5 processors1 include:

  • Remote support: Remotely power up PCs to a working state to improve remote patch resolution
  • Remote console redirection: Better diagnose and repair software problems, even when the OS is unresponsive or the hardware requires replacement
  • Improved security: Better identify vulnerabilities, isolate and lock down the OS when needed, and detect changes to the software stack during reboot
  • Intel® Anti-Theft Technology: Enables laptops to shut down if they are lost or stolen, and return to normal once recovered3
Less is more with Intel® Xeon® processors

Less is more with Intel® Xeon® processors

Delivering a multi-channel banking strategy requires the ability to rapidly deliver new banking solutions to the market and respond to opportunities before competitors. Intel® Xeon® processors can help firms quickly deliver new solutions thanks to their flexible architecture and Intel® Virtualization Technology (Intel® VT).4 With more computing power packed into a smaller number of servers, firms boost efficiency while cutting down on power costs and space.

The Intel® Xeon® processor E5 family

The flexible Intel® Xeon® processor E5 family automatically regulates power consumption and intelligently adjusts server performance for single- and multi-threaded applications, including increased floating-point performance for high-performance computing workloads.56 The processor can also shift into its lowest available power state to conserve energy, and when workloads increase, Intel® Turbo Boost Technology 2.0 delivers up to two times more performance on demand than previous-generation Turbo Boost technology.578

The increased flexibility you’ll see with the Intel Xeon processor E5 family is accompanied by performance boosts of up to 80 percent over previous-generation Intel processor-based servers.5

Along with greater performance and flexibility comes peace of mind from knowing you’re running some of the most secure and efficient servers available.

Intel® Xeon® processor E7 family

The Intel® Xeon® processor E7 family supports the most data-intensive and mission-critical applications, such as a bank’s customer relationship management (CRM) system, which pulls data across the firm’s operations. With the Intel Xeon processor E7 family, firms can:

  • Consolidate IT environments: Creating the same number of instances on a smaller number of servers delivers more virtual machines per server
  • Save both space and energy: Increasing the number of virtual machines reduces a firm’s physical server footprints
  • Lower your bottom line: Better performance perserver can lower operating costs up to 95% over 4-socket single-core servers.9


Product and Performance Information


1. Intel® vPro™ technology is sophisticated and requires setup and activation. Availability of features and results will depend upon the setup and configuration of your hardware, software, and IT environments. To learn more visit: 

2. Intel® Active Management Technology (Intel® AMT) requires the computer system to have an Intel® AMT-enabled chipset, network hardware and software, as well as connection with a power source and a corporate network connection. Setup requires configuration by the purchaser and may require scripting with the management console or further integration into existing security frameworks to enable certain functionality. It may also require modifications of implementation of new business processes. With regard to notebooks, Intel AMT may not be available or certain capabilities may be limited over a host OS-based VPN or when connecting wirelessly, on battery power, sleeping, hibernating, or powered off. For more information, see

3. Intel® Anti-Theft Technology—PC Protection (Intel® AT-p). No computer system can provide absolute security under all conditions. Intel® Anti-Theft Technology (Intel® AT) requires the computer system to have an Intel® AT-enabled chipset, BIOS, firmware release, software, and an Intel AT-capable service provider/ISV application and service subscription. The detection (triggers), response (actions), and recovery mechanisms only work after the Intel AT functionality has been activated and configured. Certain functionality may not be offered by some ISVs or service providers and may not be available in all countries. Intel assumes no liability for lost or stolen data and/or systems or any other damages resulting thereof.

4. Intel® Virtualization Technology requires a computer system with an enabled Intel® processor, BIOS, virtual machine monitor (VMM) and, for some uses, certain platform software enabled for it. Functionality, performance, or other benefits will vary depending on hardware and software configurations and may require a BIOS update. Software applications may not be compatible with all operating systems. Please check with your application vendor.

5. Software and workloads used in performance tests may have been optimized for performance only on Intel microprocessors. Performance tests, such as SYSmark and MobileMark, are measured using specific computer systems, components, software, operations, and functions. Any change to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more information go to Results have been measured by Intel based on software, benchmark or other data of third parties and are provided for informational purposes only.  Any difference in system hardware or software design or configuration may affect actual performance.  Intel does not control or audit the design or implementation of third party data referenced in this document.  Intel encourages all of its customers to visit the websites of the referenced third parties or other sources to confirm whether the referenced data is accurate and reflects performance of systems available for purchase.

6. Requires an Intel® Hyper-Threading Technology (Intel® HT Technology)-enabled system, check with your PC manufacturer. Performance will vary depending on the specific hardware and software used. Not available on the Intel® Core™ i5-750. For more information, including details on which processors support HT technology, visit

7. Requires a system with Intel® Turbo Boost Technology. Intel Turbo Boost Technology and Intel Turbo Boost Technology 2.0 are only available on select Intel® processors. Consult your PC manufacturer. Performance varies depending on hardware, software, and system configuration. For more information, visit

8. Source: Performance comparison using SPECint*_rate_base2006 benchmark with Intel® Turbo Boost Technology enabled and disabled. Baseline scores of 390 (Intel® Turbo Boost Technology enabled) and 3XX (Intel® Turbo Boost Technology disabled) based on Intel internal measured estimates as of August 4, 2011 using a Supermicro* X8DTN+ system with two Intel® Xeon® processor X5690, Intel® Turbo Boost Technology enabled or Intel® Turbo Boost Technology disabled, Enhanced Intel SpeedStep® Technology enabled, Intel® Hyper-Threading Technology (Intel® HT Technology) enabled, 48 GB RAM, Red Hat Enterprise Linux* Server 6.1 beta for x86_6. New scores of 593 (Intel® Turbo Boost Technology enabled) and 529 (Intel® Turbo Boost Technology disabled) based on Intel internal measured estimates using an Intel platform with two Intel® Xeon® processor E5-2680, Intel® Turbo Boost Technology enabled or Intel® Turbo Boost Technology disabled, Enhanced Intel SpeedStep® Technology enabled, Intel® Hyper-Threading Technology (Intel® HT Technology) enabled, 64 GB RAM, Red Hat Enterprise Linux* Server 6.1 beta for x86_6.

9. Performance tests and ratings are measured using specific computer systems and/or components and reflect the approximate performance of Intel® products as measured by those tests. Any difference in system hardware or software design or configuration may affect actual performance. Buyers should consult other sources of information to evaluate the performance of systems or components they are considering purchasing. For more information on performance tests and on the performance of Intel products, visit